First, unplug the USB cable from the printer if present.Let’s try to fix this issue by doing a clean install. I reviewed your concern and the entire conversation, did some research and here's what I recommend: Hi looks like you were interacting with Kumar.Gīut he is out for the day & I'll be glad to help you out. Like I said, I can scan from my computer in HP Smart, but I can't print from anywhere, because it wants drivers. The printer is found on the network, it's connected and ready. Windows found drivers for your device but encountered an error while attempting to install them.HP Photosmart Plus B210 series Class Criver Access is denied. when I try to install drivers from the device window (control panel), it tells me Windows encountered a problem installing the drivers for your device. they must have gotten deleted with deletion of all printer drivers. I can't even find the Windows Built-in drivers anymore. The drivers download, but do not install. ![]() I have used the Install Wizard, the Print and Scan Doctor, and turned off the firewall and Antivirus program and tried everything again. and everything goes fine untill it's time to install the drivers. I then download the solution: HP Installation Failure-Port Monitor Failure document. Error 5: Failed to add port monitor HP Discovery Port Monitor(HP Photosmart Plus B210 series). Install Failed- The software required for your printer could not be installed. and it retrieves everything from the internet, and it goes through everything except installing the drivers. I click that and then there's an error message that says, Windows Can't open Add Printer. I click Add Printer and it refreshes and says the printer that I want isn't listed. I click Print, Install to Print pops up with a 4 step dialog to install the drivers. When I click on it and open printer app, it opens HP Smart. When I use the Add Printer in Devices, the HP Printer is there and says " Driver is unavailable". I followed instructions on how to delete them completely and there's no HP printer driver on my computer or any printer driver for that matter. I can't uninstall HP drivers, because I uninstalled them before and now I can't install them to uninstall them. I realize it's an old printer, but it has worked for all these years just fine until the Windows 10 CFU. The drivers for my printer at HP need to be updated for Windows 10 and what ever security features they updated. This one worked under Windows 10 Pro untill the Creators Fall Update installed. Why can't I install drivers so that my programs will recognize my printer to print a document? I need to print documents. I can also scan from HP Smart, but I can't print. When I click on the Icon I can Scan from my computer and use the scanner on my HP Printer. ![]() ![]() Windows can't open Add Printer, Access is denied. Other installation proceedures have given various errors such as:Įrror5: Printer Port failed to add port monitor.Īnd Windows Error 0x00000709 and 0x00000002 the wizard recognizes my printer yet stops at the point of actually installing the driver that says: until I uninstall everything by following instructions in another post to uninstall all drivers. The thing is when I download the Full Drivers, it installed as the BASIC driver. ![]() I have uninstalled drivers and tried to install new drivers from the HP Driver Support pages. And all this worked BEFORE the Creators Fall Update. My printer shows that it is connected through the WiFi network. The printing feature doesn't list the HP Photosmart B210a as a printer to use. Business PCs, Workstations and Point of Sale SystemsĪfter Windows installed the Creators Fall Update, I have not been able to print from any program, including Word Pad, Notepad, My Word processing program, LibreOffice, or any photo editing program.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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